AWS published a reference architecture called the Pluggable Agentic AI Framework to help enterprises move AI agents from prototype to production. The design consists of seven composable layers, including data, model inference, orchestration, security, application, observability, and operations. Each layer has a distinct responsibility and stable contract, allowing organizations to substitute technologies that fit their existing infrastructure. The post includes a retail customer support example where a supervisor agent delegates tasks to specialized order and refund agents. This approach aims to address common production challenges such as security, reliability, and cost management at scale.
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