The IRS is testing an agentic AI tool to manage routine tasks in potential fraud investigations, according to agency official Jim Clifford. The system is designed to review taxpayer correspondence, summarize responses, and build cases for employee review. Clifford stated that while the AI handles clerical work, human employees will retain final decision-making authority. The pilot aims to improve efficiency as the agency faces significant annual losses from tax fraud and high volumes of fraudulent attempts.
Read the full story at fedscoop.com.
Photo: jonathansautter / Pixabay
