Tech companies are launching AI agents that perform tasks across multiple applications on behalf of users. Meta's Muse agent recently faced a block from Amazon, which cited lack of prior access arrangements and concerns over data handling. In contrast, Shopify has partnered with Meta to support agent-driven purchases through Shop Pay. This dispute highlights that agent utility depends on whether external systems grant them permission to operate. Enterprises must now decide how much authority to give their own agents and how much access to allow third-party agents.
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