IDC released a new framework describing the skills required for employees to orchestrate AI agents in the workplace. The report notes that while many organizations are deploying agentic AI, few have formally trained staff for the new responsibilities. The framework divides the work into five areas: frame, delegate, supervise, verify, and govern. It highlights that technical skills are not enough, and that business and leadership capabilities are also critical. The study advises companies to assign clear ownership for AI workflows and to prioritize verification before scaling automation.
Read the full story at idc.com.
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